All orders are shipped from Jeddah - Saudi Arabia via one of our courier services company to anywhere in the World.

After you place an order on www.NasibaHafiz.com, you will receive an email confirming that we have received your order and are processing it. To keep you informed about the progress of your order, we will send further email notifications as we dispatch your goods, which will include our courier tracking numbers. You can track the progress of your order by clicking on the on our courier tracking number sent in the email(s). If you have any questions about your order please contact us

Our courier service companies deliver directly to your doorstep during regular working hours/days in your country. Alternatively, you can pick up your order from your delegated local courier office; make sure that you have your tracking number on hand. 

In most cases one of our courier services companies will call you to arrange for delivery; however, if you are not available at the time of delivery, our courier will call again. To set up a date to collect your package or arrange a re-delivery.

Duties & Taxes

This delivery fee is to cover domestic delivery and service charges only. Nasiba Hafiz will cover all international transport & clearance fees from our warehouse in KSA to your country.

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Nasiba Hafiz cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.